IT Support Packages
PRICING AND PACKAGES
STARTER – ESSENTIAL PACKAGE
£299/month
- Helpdesk Hours (Mon–Fri 9:00 -17:00)
- Up to 35 Devices
- Remote Monitoring
- 4 Hours Remote Incident Support
- Onsite Support Extra Cost
- Antivirus
- Monthly Health Monitoring
- Asset Management
- Patch Management
- Security Updates
- Dedicated Account Manager
- Strategic Review
- KPI Reporting
- Staff / Security Awareness Training
- Endpoint Detection & Response
- Max Response Time < 8 Hours
- Critical Response Time < 5 hours
- Free Hardware Installation
- Discounted Project Fee
- 24/7 Support
- Web Content Filtering
GROWTH – PREMIUM PACKAGE
£799/month
- Helpdesk Hours (Mon–Fri 9:00 -17:00)
- Up to 75 Devices
- Remote Monitoring
- 4 Hours Remote Incident Support
- Onsite Support Extra Cost
- Antivirus
- Monthly Health Monitoring
- Asset Management
- Patch Management
- Security Updates
- Dedicated Account Manager
- Strategic Review
- KPI Reporting
- Staff / Security Awareness Training
- Endpoint Detection & Response
- Max Response Time < 4 Hours
- Critical Response Time < 2 hours
- Free Hardware Installation
- Discounted Project Fee
- 24/7 Support
- Web Content Filtering
ENTERPRISE – EXCLUSIVE PACKAGE
£1499/month
- Helpdesk Hours (Mon–Fri 9:00 -17:00)
- Up to 150 Devices
- Remote Monitoring
- 4 Hours Remote Incident Support
- Onsite Support Extra Cost
- Antivirus
- Monthly Health Monitoring
- Asset Management
- Patch Management
- Security Updates
- Dedicated Account Manager
- Strategic Review
- KPI Reporting
- Staff / Security Awareness Training
- Endpoint Detection & Response
- Max Response Time < 2 Hours
- Critical Response Time < 30 min
- Free Hardware Installation
- Discounted Project Fee
- 24/7 Support
- Web Content Filtering