IT Support Packages

PRICING AND PACKAGES

STARTER – ESSENTIAL PACKAGE

£299/month
  • Helpdesk Hours (Mon–Fri 9:00 -17:00)
  • Up to 35 Devices
  • Remote Monitoring
  • 4 Hours Remote Incident Support
  • Onsite Support Extra Cost
  • Antivirus
  • Monthly Health Monitoring
  • Asset Management
  • Patch Management
  • Security Updates
  • Dedicated Account Manager
  • Strategic Review
  • KPI Reporting
  • Staff / Security Awareness Training
  • Endpoint Detection & Response
  • Max Response Time < 8 Hours
  • Critical Response Time < 5 hours
  • Free Hardware Installation
  • Discounted Project Fee
  • 24/7 Support
  • Web Content Filtering

GROWTH – PREMIUM PACKAGE

£799/month
  • Helpdesk Hours (Mon–Fri 9:00 -17:00)
  • Up to 75 Devices
  • Remote Monitoring
  • 4 Hours Remote Incident Support
  • Onsite Support Extra Cost
  • Antivirus
  • Monthly Health Monitoring
  • Asset Management
  • Patch Management
  • Security Updates
  • Dedicated Account Manager
  • Strategic Review
  • KPI Reporting
  • Staff / Security Awareness Training
  • Endpoint Detection & Response
  • Max Response Time < 4 Hours
  • Critical Response Time < 2 hours
  • Free Hardware Installation
  • Discounted Project Fee
  • 24/7 Support
  • Web Content Filtering

ENTERPRISE – EXCLUSIVE PACKAGE

£1499/month
  • Helpdesk Hours (Mon–Fri 9:00 -17:00)
  • Up to 150 Devices
  • Remote Monitoring
  • 4 Hours Remote Incident Support
  • Onsite Support Extra Cost
  • Antivirus
  • Monthly Health Monitoring
  • Asset Management
  • Patch Management
  • Security Updates
  • Dedicated Account Manager
  • Strategic Review
  • KPI Reporting
  • Staff / Security Awareness Training
  • Endpoint Detection & Response
  • Max Response Time < 2 Hours
  • Critical Response Time < 30 min
  • Free Hardware Installation
  • Discounted Project Fee
  • 24/7 Support
  • Web Content Filtering