FAQ
FREQUENTLY ASKED QUESTIONS
We offer a wide range of IT support services including remote and on-site tech support, network setup and monitoring, cybersecurity, cloud services, data backup and recovery, and IT consulting.
Yes, we offer round-the-clock support plans to ensure your business stays operational no matter the time of day.
Our average response time is within 15–30 minutes for critical issues. We prioritize urgent requests and provide guaranteed SLAs for all support tiers.
Absolutely. Our tools and systems are designed to support businesses with remote employees, hybrid teams, or multiple locations.
Yes, we offer comprehensive managed IT service plans that cover ongoing maintenance, monitoring, support, and strategic planning.
We work with a variety of industries including healthcare, finance, legal, education, non-profits, and small-to-mid-sized businesses.
Yes. We tailor all our support packages based on your specific needs, infrastructure, and budget.
We provide proactive security services including firewalls, endpoint protection, regular audits, employee training, and 24/7 monitoring.
Yes. We specialize in cloud migrations and can fully manage your move to Microsoft 365, Google Workspace, or other platforms.
Contact us via our website or call us directly. We’ll set up a free consultation to assess your IT needs and recommend a custom solution.