IT Support Packages
Pricing & Packages
STARTER – ESSENTIAL PACKAGE
£299/ monthly
- Helpdesk Hours (Mon–Fri 9:00 -17:00)
- Up to 35 Devices
- Remote Monitoring
- 4 Hours Remote Incident Support
- Onsite Support Extra Cost
- Antivirus
- Monthly Health Monitoring
- Asset Management
- Patch Management
- Security Updates
Dedicated Account ManagerStrategic ReviewKPI ReportingStaff / Security Awareness TrainingEndpoint Detection & ResponseMax Response Time < 8 HoursCritical Response Time < 5 hoursFree Hardware InstallationDiscounted Project Fee24/7 SupportWeb Content Filtering
Recommended
GROWTH – PREMIUM PACKAGE
£799/ monthly
- Helpdesk Hours (Mon–Fri 9:00 -17:00)
- Up to 75 Devices
- Remote Monitoring
- 4 Hours Remote Incident Support
- Onsite Support Extra Cost
- Antivirus
- Monthly Health Monitoring
- Asset Management
- Patch Management
- Security Updates
- Dedicated Account Manager
- Strategic Review
- KPI Reporting
- Staff / Security Awareness Training
- Endpoint Detection & Response
- Max Response Time < 8 Hours
- Critical Response Time < 5 hours
- Free Hardware Installation
- Discounted Project Fee
24/7 SupportWeb Content Filtering
ENTERPRISE – EXCLUSIVE PACKAGE
£1499/ monthly
- Helpdesk Hours (Mon–Fri 9:00 -17:00)
- Up to 150 Devices
- Remote Monitoring
- 4 Hours Remote Incident Support
- Onsite Support Extra Cost
- Antivirus
- Monthly Health Monitoring
- Asset Management
- Patch Management
- Security Updates
- Dedicated Account Manager
- Strategic Review
- KPI Reporting
- Staff / Security Awareness Training
- Endpoint Detection & Response
- Max Response Time < 8 Hours
- Critical Response Time < 5 hours
- Free Hardware Installation
- Discounted Project Fee
- 24/7 Support
- Web Content Filtering
